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	<title>HBP Systems Group Blog &#187; Service Management</title>
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	<description>Accounts Software, CRM Software, EPOS, Computer Networking, Digital Telephony</description>
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		<title>Service Management Seminar &#8211; Scunthorpe</title>
		<link>http://blog.hbpsystems.co.uk/service-management-seminar-scunthorpe</link>
		<comments>http://blog.hbpsystems.co.uk/service-management-seminar-scunthorpe#comments</comments>
		<pubDate>Tue, 27 Apr 2010 10:25:41 +0000</pubDate>
		<dc:creator>Phil</dc:creator>
				<category><![CDATA[Opera II]]></category>
		<category><![CDATA[pegasus opera]]></category>
		<category><![CDATA[Service Management]]></category>

		<guid isPermaLink="false">http://blog.hbpsystems.co.uk/?p=448</guid>
		<description><![CDATA[
Join us on 16th June 2010 at HBP Systems or 17th June at Monpellier, Houghton Le Spring at our next Service Management Seminars, which will cover upcoming features and benefits of Pegasus Opera II Service Management. Starting at 9am, the seminar is perfect for any business that wants full control of their contracts and all [...]]]></description>
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		<title>Pegasus Service Management &amp; TomTom Work Seminar</title>
		<link>http://blog.hbpsystems.co.uk/pegasus-service-management-tomtom-work-seminar</link>
		<comments>http://blog.hbpsystems.co.uk/pegasus-service-management-tomtom-work-seminar#comments</comments>
		<pubDate>Thu, 19 Nov 2009 17:22:10 +0000</pubDate>
		<dc:creator>Phil</dc:creator>
				<category><![CDATA[Opera II]]></category>
		<category><![CDATA[Service Management]]></category>

		<guid isPermaLink="false">http://blog.hbpsystems.co.uk/?p=203</guid>
		<description><![CDATA[
A big thank you to everyone who came along to today's Pegasus Opera II Service Management Seminar at our offices in Scunthorpe. The seminar was well attended with a full table able to see presentations from Chris Scrivener of DM Pro and Sam Garrett of Pegasus.
Chris made the long journey up to Scunthorpe to demonstrate [...]]]></description>
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		<title>TomTom Work at our Service Management Seminars</title>
		<link>http://blog.hbpsystems.co.uk/tomtom-work-at-our-service-management-seminars</link>
		<comments>http://blog.hbpsystems.co.uk/tomtom-work-at-our-service-management-seminars#comments</comments>
		<pubDate>Wed, 28 Oct 2009 15:56:36 +0000</pubDate>
		<dc:creator>Phil</dc:creator>
				<category><![CDATA[Opera II]]></category>
		<category><![CDATA[HBP Monpellier]]></category>
		<category><![CDATA[HBP Systems]]></category>
		<category><![CDATA[Service Management]]></category>
		<category><![CDATA[TomTom Work]]></category>

		<guid isPermaLink="false">http://blog.hbpsystems.co.uk/?p=141</guid>
		<description><![CDATA[

Not only will we be displaying the fantastic Pegasus Opera II Service Management module at our upcoming seminars in November, but we will now also be joined by the developers of the TomTom Work integration enhancement for the solution too!

The seminars, which take place on Thursday November 19th at HBP Systems in Scunthorpe and on [...]]]></description>
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		<title>Pegasus Service Management Events &#8211; Scunthorpe &amp; Houghton-Le-Spring</title>
		<link>http://blog.hbpsystems.co.uk/pegasus-service-management-events</link>
		<comments>http://blog.hbpsystems.co.uk/pegasus-service-management-events#comments</comments>
		<pubDate>Tue, 20 Oct 2009 10:27:11 +0000</pubDate>
		<dc:creator>Phil</dc:creator>
				<category><![CDATA[Opera II]]></category>
		<category><![CDATA[HBP Monpellier]]></category>
		<category><![CDATA[HBP Systems]]></category>
		<category><![CDATA[Service Management]]></category>

		<guid isPermaLink="false">http://blog.hbpsystems.co.uk/?p=130</guid>
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Today we're sending out information about our upcoming Service Management Events which will be held in Scunthorpe on November 19th and Houghton-Le-Spring, near Newcastle, on November 25th.
Opera II Service and Helpdesk Management from Pegasus is a piece of software for managing after-sales service, whether this involves handling telephone or Helpdesk calls, managing customer contracts or [...]]]></description>
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		<title>Service Management Seminar Announced at HBP</title>
		<link>http://blog.hbpsystems.co.uk/service-management-seminar-announced-at-hbp</link>
		<comments>http://blog.hbpsystems.co.uk/service-management-seminar-announced-at-hbp#comments</comments>
		<pubDate>Fri, 02 Oct 2009 10:13:32 +0000</pubDate>
		<dc:creator>Phil</dc:creator>
				<category><![CDATA[Opera II]]></category>
		<category><![CDATA[HBP Systems]]></category>
		<category><![CDATA[Service Management]]></category>

		<guid isPermaLink="false">http://blog.hbpsystems.co.uk/?p=17</guid>
		<description><![CDATA[Another event has been announced which will be held at our offices in Scunthorpe. This time it's for the Pegasus Opera II Service Management module, so is pretty much for anyone that has either a service or contracts element to their business.
We've seen this software in action a lot recently and it's a really powerful [...]]]></description>
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